Contact Us
Contact us about our independent guide to Seine cruises in Paris. Send content questions, corrections, suggestions or website issues to our website team. For help with a booking, contact the provider you booked with.
Last updated · September 2026
seineriverboattours.com is an independent travel information and affiliate website, not the official website of Seine Boat Tours. We do not operate cruises, sell tickets or control admission and tour operations.
Getting in touch
Email our website team at info@seineriverboattours.com.
What we can help with
- Content questions and corrections: identify the passage.
- Broken links or website accessibility issues: describe what failed.
- Guide suggestions: tell us what information is missing.
- Affiliate questions, editorial or partnership enquiries: outline your question or proposal.
What we cannot do — and who can
- We cannot change dates or names, cancel bookings, or issue refunds. Use your provider’s booking-management options or support channel.
- We cannot reissue tickets. Check your provider account or ask its support team.
- We cannot confirm entry, boarding times or availability. Ask the operator using the contact details on your voucher.
- We cannot contact an operator for you. Use its own website or your voucher to reach it directly.
Already booked? Start here
Open your confirmation email and look for booking-management or support instructions. You can also check the provider’s app, account or booking voucher.
For direct bookings, contact the operator. We cannot access booking records; provider terms govern third-party bookings, cancellations and refunds.
How this site makes money
Some outbound booking links are affiliate links to GetYourGuide. We may earn a commission when you book through them, at no extra cost to you.
This does not make us the seller or operator.
Before you email — what to include
- The page URL and section or topic.
- What looks incorrect, or what you need explained.
- A screenshot if useful, with personal details hidden.
- Your device and browser for website issues.
What not to send us
Do not email passwords, full card numbers, security codes or unnecessary identity documents. Send booking and payment questions through your provider’s own support channel.
How we handle corrections
We check reported errors against the relevant official source and correct the page if the report is right. Wrong prices, closed boarding points and outdated hours are all worth flagging.
A factual correction does not need to be a complaint.